Dogs are allowed to visit us at the Cider House, but are not allowed inside the tasting room, as we are a food service establishment and must comply with health department regulations. We also ask that you do not take your dog onto the farm where we grow fresh produce and u-pick crops and have our own tender livestock to protect. Dogs are allowed on our lawn/picnic area and must be kept on a leash at all times. We also ask that you please clean up after your furry friends. All humanoids are welcome to roam freely :)

If you are looking to eat during your visit at the Cider House, we ask that you do not bring your own food. We offer farm-to-table food every day with the option to enjoy share plates, lunch items, & desserts!

We serve a range of ciders to entice and satisfy most palates!  We also serve a rotation of house-made non-alcoholic sodas and shrubs, and keep juices, teas + coffees on hand.  Please do not bring alcohol with you to our establishment. Drinking in the parking lot is prohibited. Please note that if your group is visibly intoxicated, we will likely serve you our lovely non-alcoholic beverages.

Ride shares do not typically operate in our rural area, so please plan ahead. If you are dropped off by a ride share please make sure you have a ride set up for your return as ride shares will not come to pick up at our location.

Please check our hours as they change seasonally. HOURS

All cider shipments require the signature of an a person of 21 years of age or older upon delivery.

All orders are shipped within 4 business days of order. You must be 21+ years old to order and ship alcohol.

Cider is not shipped on weekdays only.

Should you need to change your address to reroute an order after purchase, please contact UPS directly for quickest results. UPS will attempt delivery 3 times. If they miss you on the third attempt, the order will be returned to sender. Fees will be incurred by the customer. To avoid these fees please use UPS Access Points for your delivery address which allows up to 5 days to pick up.

If your order is returned to the Finger Lakes Cider House the customer will be responsible for any fees incurred.

To ship to a UPS Access Point please use that address during check out.

Cider check out is charged separately from other merchandise and provisions. 

Cider orders are shipped separately from other merchandise and provisions. 

Any shipping questions or issues with order please contact ciderclub@fingerlakesciderhouse.com and we will assist as soon as possible.

Be sure to check out using the email associated with the membership. This will automatically apply member’s discounts to the order.

We use UPS. Once your order leaves Finger Lakes Cider House and is in UPS system, you will receive tracking information.

After 3 attempts UPS will return the order to sender. Fees will be incurred by customer.

To prevent returns, advise customers to: 

• Select a UPS Access Point at checkout (held 5 days), or 
• Use UPS MyChoice to modify delivery after first attempt 
• For clubs, set the default shipping address to a UPS Access Point.

You will receive notification that your order has a shipping label. If you need to alter the delivery address please keep reading.

If your order is in transit please contact UPS to change delivery address or VinoShipper to arrange an address change. If your order has yet to ship please contact hannah@fingerlakesciderhouse.com

Contact UPS, VinoShipper or hannah@fingerlakesciderhouse.com as soon as possible to arrange a UPS Access Point pick up. UPS Access Points receive orders giving you 5 days to pick up at your convenience. If you are unable to pick up the order in those 5 days it will be returned to us, and the customer will be responsible for all fees incurred.

Cider ships seperately from meat and other provisions from the Cider House.

We recive your order. And print your shipping and packing label when you are notified of the print and creation of the UPS label.

We pack your order and it is picked up by UPS.

Once your package is in the UPS system you will recieve shipping and tracking information so you can follow it's progress to you.

Sign up for an immersive experience at the Finger Lakes Cider House where we seek to build a wildly diverse ecosystem of fruits, animals, microbes and ideas. In this curated adventure we’ll dive deeper into the craft of the cider making, our farm-to-table restaurant, and the farm we cultivate all while we taste through a selection of ciders.

You can reserve your spot by selecting a date, time, and number of people participating in the farm tour and tasting (21+ only please). Tours & Tasting are approximately 75-90 minutes. Reservations are required. We can't wait to host you!

For groups larger than 25 that desire to book a tour & taste on a date not listed, please email events@fingerlakesciderhouse.com to inquire if we have space or ability to accommodate your group.  

If you are attending a tour and would like to enjoy our farm-to-table “Big Bites” of sandwiches and salad, you can do so before or after the tour. Be sure to check out our website or give us a call to inquire more. Big Bites end daily at 4 pm. Our small bites will be available until 15 minutes before closing. Check our hours here.

The day of the tour we will assess any weather concerns and adapt accordingly (sometimes it rains!). If you are in need of canceling, please make sure to review the cancelation policy below. Please dress for a walk on uneven ground and potential inclement weather. We reserve the right to not serve anyone that is visibly intoxicated.

• Should the Finger Lakes Cider House needs to cancel, a full refund will be issued.
• Should you need to cancel please email via events@fingerlakesciderhouse.com.
• 100% of the reservation is refunded if cancellation occurs 25 hours or more prior to the event. 
• 50% refund will be given if cancellation occurs 2-24 hours of the event.
• No refund if cancellations occurs within 2 tours of start time or no notification of cancellation occurs.